Privacy Policy

1. Introduction

NexCrypto ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at nexcrypto.trade and related services.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and password (stored as a secure hash).

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and timestamps.

Device Information: We may collect browser type, operating system, IP address, and device identifiers for security and analytics.

Transaction Data: Cryptocurrency deposit addresses and transaction hashes for billing purposes. We do not store private keys.

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process subscriptions and token transactions
• Send trading signal notifications and alerts
• Communicate updates, security alerts, and support messages
• Analyze usage patterns to improve user experience
• Prevent fraud and enforce our Terms of Service

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Account data is retained while your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Third-party services that help us operate (email delivery, hosting, analytics) — bound by confidentiality agreements
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies & Tracking

We use essential cookies to maintain your session and preferences (theme, language). We use analytics cookies to understand how the Service is used. You can disable cookies in your browser settings, but some features may not function properly.

7. Data Security

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords (bcrypt), and secure database access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Service. Your continued use constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at [email protected].